Privacy Policy

1. General Information

The protection of your personal data is important to us. This privacy policy explains what data is collected when you visit this website and how it is used.

This website is primarily intended for German-speaking users and travelers from the DACH region.

As our company is based in Paraguay, personal data may be processed outside the European Union.

2. Data Controller

Netgav
Mbocayaty / Independencia
Guairá Department
Paraguay

Email: info@netgav.com.py
Website: netgav.com.py

3. Collection and Processing of Personal Data

Personal data is only collected if you voluntarily provide it, for example through:

  • Contact forms
  • Booking inquiries
  • Email inquiries
  • WhatsApp contact
  • Quote requests

The following data may be processed in particular:

  • First and last name
  • Phone number
  • Email address
  • Travel period
  • Number of travelers
  • Requested services and interests
  • Voluntary additional information

Processing is carried out exclusively for handling your inquiry and preparing or providing our services.

4. Storage and Processing Outside the EU

Our company is based in Paraguay. Personal data may therefore be processed on systems outside the European Union.

We ensure appropriate technical and organizational security measures for data processing.

5. Hosting and Technical Infrastructure

The website is operated via external hosting providers. Technical data may be processed automatically, including:

  • IP address
  • Browser type
  • Operating system
  • Date and time of access
  • Visited pages

This data is used solely to ensure technical stability and security of the website.

6. Contact Forms

When using contact or booking forms, the data you enter is stored for the purpose of processing your request.

Transmission is encrypted using SSL/TLS technology.

7. Email Communication

We use Zoho Mail for email communication.

This may involve processing personal data on servers outside Paraguay or the European Union.

8. Cookies

This website uses technically necessary cookies to ensure functionality.

If analysis or marketing tools are implemented in the future, this privacy policy will be updated accordingly.

9. External Services and Content

This website may include external content or services, such as:

  • Maps
  • Videos
  • WhatsApp links
  • Social media links

When accessing such content, technical data may be transmitted to the respective providers.

10. Your Rights

Under applicable law, you have the right to:

  • Access stored data
  • Rectify incorrect data
  • Delete your data
  • Restrict processing
  • Object to processing

Requests can be sent at any time to the contact details above.

11. Data Security

We implement technical and organizational security measures to protect personal data against loss, misuse, or unauthorized access.

12. Changes to This Privacy Policy

We reserve the right to amend this privacy policy if required due to technical or legal changes.

Last updated: May 2026